3CX Contact Centre Solutions
Selecting the right call centre system can be challenging, but we simplify the process with TRUENAV as your partner.
We help you implement a tailored 3CX Call Centre solution that perfectly aligns with your business needs, enabling seamless communication and driving down operational costs.
Contact Centre Solutions
Connect your teams and customers with 3CX’s tailored contact center solutions, utilizing open standards PBX for a unified communications system. This platform has been rigorously tested in diverse environments, from small businesses to large enterprises, offering a simple, flexible, and cost-effective way to elevate efficiency, growth, and customer service.
Platform Capabilities:
- Flexible Deployment Options: Choose to deploy on-premises for greater control or in the cloud for scalability.
- Enhanced Security: Automatic detection and prevention of SIP attacks, ensuring secure communications.
- Redundancy Solutions: Maintain service continuity with robust PBX redundancy options tailored for contact centres.
- Scalable Licensing: Adapt to business size and demand with licensing based on the number of concurrent calls.
- CRM Integration: Seamless integration with existing CRM platforms to enhance customer interaction and service.
- Web Chat Integration: Connect your website directly to your 3CX system to facilitate immediate customer support and engagement.
- Advanced Videoconferencing: Face-to-face interactions with clients or remote team members to improve communication and service delivery.
Integrations
Thought Leadership
Stop Paying Per Extension: Why 3CX is the Smart Choice for Growing Teams
In traditional telecoms, growing your team often meant increasing your phone bill. With outdated...
Unleashing Mobility: How the 3CX Mobile App Empowers Remote Teams
In today’s hybrid and remote-first work environments, staying connected has never been more...
Why TRUENAV is Your Trusted 3CX Certified Platinum Partner
In today’s fast-paced business environment, communication is the backbone of success. That’s why...
HOW CAN WE HELP YOU?
We understand the complexities of the telecommunication space. If you are looking to get a true perspective on your situation and what you can do to start or improve. Fill in your information below and tell us what you’re looking for so we can make sure the right person speaks to your about your business needs.