3CX
From start-up to enterprises, businesses need the ability to communicate,
both internally and externally.
Choosing the right system can be complex, but with TRUENAV as your partner, we guide you to implement the optimal 3CX solution that aligns with your business objectives, helping you to communicate effectively and reduce operational costs.
Onsite PBX Systems (3CX)
At TRUENAV, we understand the unique demands of managing robust onsite communication systems. Leveraging our experience with 3CX technology, we provide world-class support and services to deploy and maintain Onsite PBX systems that transform how you communicate within your organization.
Our mission is to help your business harness the full potential of Onsite PBX solutions. We equip you with 3CX systems that offer unparalleled reliability and control, enabling you to manage your telecommunications from your premises effectively.
Platform capabilities:
- On-Premises Deployment: Keep full control over your PBX system hosted within your business premises, ensuring maximum security and performance.
- Advanced Security Features: Includes automatic detection and blacklisting of SIP attacks to protect your communications.
- System Redundancy Options: Ensure continuity with robust PBX redundancy configurations to support your operations in any event.
- Flexible Licensing: Licenses are scalable based on the number of concurrent calls, fitting businesses of all sizes.
- CRM Integration: Easily integrate with your existing CRM systems to enhance customer interactions and streamline workflow.
- Website Integration: Incorporate web chat functionality directly from your website to your 3CX system, facilitating immediate communication with site visitors.
- Enhanced Communication Options: Support for video conferencing and advanced call management features to connect your team and customers globally.
Advanced Cloud 3CX
Empower your teams and customers with the 3CX Advanced Cloud PBX, a leading-edge solution that leverages the flexibility and scalability of cloud technology. This platform is designed for businesses of all sizes, from small to enterprise, providing a versatile and affordable system to enhance efficiency, growth, and customer service.
Platform Capabilities:
- Cloud-Based Deployment: Offers the flexibility to host your PBX system in the cloud, reducing the need for on-site hardware and minimizing IT overhead.
- Enhanced Security Protocols: Automatic detection and prevention of SIP attacks and options for end-to-end encryption to secure your communications.
- Built-In Redundancy: Ensures high availability and continuity of service with options for geo-redundancy and failover mechanisms.
- Scalable Licensing Options: Flexibility with licensing that scales with your usage, based on the number of concurrent calls, not extensions.
- Deep CRM Integration: Connects directly with your CRM system to synchronise communications data, enhancing customer interaction and support.
- Advanced Communication Tools: Support for comprehensive video conferencing, website live chat integration, and mobile apps to maintain connectivity on any device.
Contact Centre Solutions
Connect your teams and customers with 3CX’s tailored contact center solutions, utilizing open standards PBX for a unified communications system. This platform has been rigorously tested in diverse environments, from small businesses to large enterprises, offering a simple, flexible, and cost-effective way to elevate efficiency, growth, and customer service.
Platform Capabilities:
- Flexible Deployment Options: Choose to deploy on-premises for greater control or in the cloud for scalability.
- Enhanced Security: Automatic detection and prevention of SIP attacks, ensuring secure communications.
- Redundancy Solutions: Maintain service continuity with robust PBX redundancy options tailored for contact centres.
- Scalable Licensing: Adapt to business size and demand with licensing based on the number of concurrent calls.
- CRM Integration: Seamless integration with existing CRM platforms to enhance customer interaction and service.
- Web Chat Integration: Connect your website directly to your 3CX system to facilitate immediate customer support and engagement.
- Advanced Videoconferencing: Face-to-face interactions with clients or remote team members to improve communication and service delivery.
Integrations
Thought Leadership
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HOW CAN WE HELP YOU?
We understand the complexities of the telecommunication space. If you are looking to get a true perspective on your situation and what you can do to start or improve. Fill in your information below and tell us what you’re looking for so we can make sure the right person speaks to your about your business needs.
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