From start-up to enterprises, businesses need the ability to communicate, both internally and externally.

Fom operations to customer & client management, the capability to communicate has a direct impact on a company’s ability to perform, which comes down to the type of PBX / PABX and VoIP system used. Businesses need to implement a system that has the ability to improve business efficiency and reduce maintenance & calling costs. Finding the right system can be challenging, that is why you need a true partner, to help evaluate and navigate your business to implement the optimal system.

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Having the right Telephony Consumption System

With a variety of PABX & PBX systems in the market today, offering a wide range of features and benefits that suit specific business communication needs. It can be challenging to know what PBX system is best suited for you, considering your VoIP needs and CRM integration capabilities. At TRUENAV, we offer PABX & PBX systems that seamlessly integrate into current systems. Transform your business by connecting your employees and clients to a solution which compliments your operations, increasing effectiveness and efficiency whilst reducing your costs.

  • Type of telephone lines (e.g. analogue, BRI, PRI or VoIP).
  • Number of extensions.
  • Type of extensions (e.g. analogue, digital, IP or remote users).
  • Your telecommunications expenditure including fixed line, cell routers and inter-branch calls.
  • Which PABX features your business requirements (e.g. basic features only, call centre functionality, call recording, DECT and hospitality features).
  • What networking and backup power infrastructure you have in place.

  • Telephony
  • Video and Web Conferencing
  • Contact Management
  • Interactive Voice Response (IVR)
  • Call Recording
  • Instant Messaging
  • File and Screen Sharing
  • Collaboration Tools
  • Voicemail
  • Presence

  • Reducing upfront and ongoing maintenance costs.
  • Allowing employees to stay connected while working remotely.
  • Integrating the use and administration of a wide range of communications tools and technologies.
  • Removes the need to manage PBX servers and other business communications technology on site.
  • Reduces hardware and other costs such as phone line installation.
  • Improves overall efficiency.
  • Maintain fewer tools.
  • Ability to set up unified communications quickly.
  • Unified Communication as a Service (UCaaS) is secure, grows with you, and constantly develops.


TRUEPBX is a high-quality hosted PBX system brought to you by TRUENAV.

TRUENAV’s flexible & cost effective cloud-based PABX and offering high-quality VoIP.

Providing communication capabilities delivering SMEs and multinational corporations with their unique extension needs. TRUENAV ‘s TRUEPBX system allows businesses to transform communication with its flexibility abilities improving efficiency whilst reducing management requirements and communication costs. TRUEPBX offers a pay as you grow model, where your business only needs to pay for the number of extensions it needs, enabling employees to connect through your own devices or provided devices.

  • uVoice Free Business Hosted PBX Extension
  • VoIP/SIP Account with free 087 DID (DID only if not porting)
  • Call Forward
  • Call Waiting
  • Call Transfer
  • Call Parking
  • Paging
  • Itemised Per Second Billing Report
  • Display your number
  • Company Directory
  • Interbranch Calls
  • Inbound CLI
  • Backup of Call Detail Records & Call Recordings
  • Do Not Disturb
  • PC & Smartphone Softphone Application
  • Pickup Groups
  • Hotdesking
  • Call Back
  • Max Extensions = Unlimited
  • Max Concurrent Outbound Calls = Unlimited

  • Call Forwarding
  • Call Waiting
  • Call Transfer
  • Call recording and analytics
  • PC & Smartphone application
  • Collaboration Tools

  • Reduce operation & calling costs.
  • Client information automatically saved.
  • Robust system that supports employees.
  • Automated call and message recording.
  • Remote working Capabilities.
  • Flexible and scalable solutions.
  • Removing management & maintenance needs.


Connect your teams and customers with 3CX’s open standards PBX unified communications system. A platform that has been tried and tested in small and medium companies to enterprises, offering a simple, flexible, and affordable solution to improve efficiency, growth, and customer service. 3CX is a system that can benefit your business with its stand-out features that allow you to conduct your communications remotely or in-office, through a single client, removing the need to switch & monitor different platforms. With seamless CRM integration capabilities, you and your team can experience everything 3CX has to offer, making the most of your data with automated reporting and analytics features. With 3CX you can increase productivity, enhance customer experiences, while dramatically reducing costs and management issues.

  • Deploy on-premises or in the cloud
  • Automatic detection & blacklisting of SIP attacks
  • PBX redundancy options
  • Licensing based on number of concurrent calls
  • CRM integration
  • Website web chat integration
  • Video Conferencing

  • Call Synchronisation
  • Chat Recording
  • Call pop-ups
  • Call Journals
  • Chat Journals
  • Create a new contact
  • Click-to-call

  • Reduce operation & calling costs
  • Client information automatically saved
  • Robust system that supports employees
  • Automated call and message recording
  • Remote Working Capabilities
  • Flexible and scalable solutions
  • Removing management & maintenance needs


Alcatel-Lucent Enterprise provides a comprehensive set of cloud-based communications and collaboration solutions that addresses the evolutions of digital technologies. While you focus on improving your employee and customers digital experience, or reducing costs, ALE enables all types of enterprises to take advantage of these evolving communication methods. Delivering cost-effective, secure, cloud-based solutions to help you future proof your business. Successfully transform your communications by consulting with a TRUENAV expert to connect your business with people, applications and operations.

  • Deployed on-premise or in the cloud
  • Artificial Intelligence
  • CRM Integration
  • Open flexible architecture integrates with any app or system

  • Video Conferencing

  • Reduce operation & calling costs
  • Robust system that supports employees
  • Automated call and message recording
  • Collaborate from anywhere
  • Seamlessly switch between different media or devices
  • Flexible and scalable solutions
  • Removing management & maintenance needs


NEC offers unified communications as a cost effective and highly modular communications platform. Offering SME’s a suite of reliable and secure voice, video, communications and collaboration applications, whilst delivering out-of-the-box mobility. Providing intuitive accessibility to relational and physical assets to improve effectiveness and efficiency. With communication solutions, tools, collaboration, conferencing and messaging are flexible and immediately accessible through NEC, allowing you to tailor communications specific to your business

  • Versatile architecture able to work as an IP system, digital system or a combination of the two
  • Unified-communications-capable systems
  • Simple integration into existing IT infrastructure
  • Operate as an analogue, digital or IP system
  • A range of mobility apps customizable to meet workforce requirements
  • Compatible desktop, handset and mobile devices for a fully equipped workforce
  • Administrative and cost management tools for the insight the organisation requires
  • Simplified user licensing for ease of use and budgeting

  • Real-time audio and video conferencing
  • Desktop & device compatible
  • Screen and document sharing
  • Booking & billing admin
  • Call activity monitoring
  • PMS integration
  • Hotel Features
  • Hotel Specific Handsets

  • Reduce operation & calling costs
  • Robust system that supports employees
  • Automated call and message recording
  • Remote Working Capabilities
  • Improves operational efficiency

Microsoft Teams

Microsoft Teams direct routing enables your business with a unified communication and collaboration platform which includes multiple features similarly to a traditional PBX system. With Microsoft Teams direct routing, you’re able to connect your own PSTN with TRUENAV’s TRUEPBX seamlessly for simple and affordable telecommunication. Improve the way your business connects clients with Microsoft Teams direct routing through our TRUEPBX hosting to transform your connectivity and communication capabilities.

  • Deploy on-premises or in the cloud
  • PBX redundancy options
  • Licensing based on number of concurrent calls
  • CRM integration
  • Interbranch Calls

  • Workplace Chat
  • Video meeting
  • File storage
  • App integration
  • Call management

  • Reduce operation & calling costs
  • Access to Microsoft Teams 365 platform features
  • Automated call and message recording
  • Collaborate from anywhere
  • Flexible and scalable solutions
  • Removing management & maintenance needs
  • Seamlessly switch between different media or devices


We understand the complexities of the telecommunication space. If you are looking to get a true perspective on your situation and what you can do to start or improve. Fill in your information below and tell us what you're looking for so we can make sure the right person speaks to your about your business needs.