Top 5 Benefits of Moving to a VoIP Telephone System for Business

Foremost, the benefits of using Voice over Internet Protocol (VoIP) is endless.

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Foremost, the benefits of using Voice over Internet Protocol (VoIP) is endless. As a result, communication has never been easier than it is right now. Therefore we, at TRUENAV, have put together a concise list and description of VoIP’s most beneficial traits.

What is VoIP?

Voice over Internet Protocol (VoIP) converts voice calls into digital calls using the Internet. VoIP uses packet switching technology; it compresses the packets and sends them across the Internet. While traditional phones use circuit switching technology, unfortunately, by using a single channel between the caller and the receiver, this method has been rendered inefficient. VoIP is a top-notch means of communication.

The Top Five Benefits of VoIP


As we all know, traditional phones are deskbound by cables, landlines, and headsets. Above all, TRUENAV and VoIP has resolved this inconvenience by ensuring that you’re able to utilize its services wherever you go. VoIP phones can be simple software-based softphones or purpose-built hardware devices. VoIP phones appear much like an ordinary telephone or a cordless phone.


Versatility is a character trait every successful business boasts. As your company grows and times change, you will need to increase your speed too. A need to change with the times is necessary. VoIP technology allows you to multi-task with almost all the other tech devices. In this way, you can be most productive. Time is money, and neither should be wasted.

Conference Calls

Indeed, conference calls are possible with traditional phone systems. However, multiple callers added for a conference would come at an extra cost to your company. In contrast, with VoIP, all conference calls are preadded in your selected service package. In business, face-to-face interaction isn’t always possible, but it is needed especially when essential employees are out of the office. As a result of converged calling becoming so necessary and popular, VoIP uses a converged data network for calling rather than dedicated phone lines. Most importantly, this will ensure that every employer and employee can participate in meetings, no matter where they are.

Client Interaction

Whether in a personal or business context, voicemail and voice messaging is a burden. Moreover, every communication between a client and the company must be treated as urgent to maintain rapport. Of course, no CEO or employee is always available. With Voice over Internet Protocol (VoIP) systems, you can select where each call should go. For example, your administrator may be handling your calls that day. You could then forward the call to her office or mobile at the click of a button. This is an excellent aid for entrepreneurs and businesses on the go. With VoIP, you have the freedom to move as your business demands without any added stress.


A natural concern would be, “What happens if the internet/wifi is down?”. Not to worry, this doesn’t have to occur under the right circumstances. The call as mentioned above forwarding feature will ensure that no calls are missed. And there is a power outage at the office, and you can then set your VoIP calls to default to your mobile device or laptop for communication purpose.


Need more information on VoIP and other simplistic communicative services? For all your interactive needs and queries, contact TRUENAV today.


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