VoIP 101: Everything You Need to Know About Voice over Internet Protocol

Our experts at TRUENAV have put together everything you need to know about VoIP.

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_Our experts at TRUENAV have put together everything you need to know about VoIP._If you’re someone who has previously come across the term VoIP but not really sure as to what this means or entails, don’t worry you’re not the only one. We’ve put together a guide on all the basics you need to know about Voice Over Internet Protocol and all the benefits it has for your business.


Let’s first go over exactly what Voice over Internet Protocol is. VoIP allows users to take analogue audio signals and transfer them into digital signals that can be sent over the internet. Simply put – VoIP allows users to make phone calls over the internet as opposed to using traditional telephone lines. VoIP is vastly more efficient than the traditional phone system as it keeps a continuous connection going. Getting into the technicality of it all, VoIP system makes use of a method called Packet-Switching. What this means is that when you use VoIP to make a phone call, your call is sent in packets of least congested and inexpensive lines available. This allows for more efficient and affordable calling.


Any business that wishes to have a stronger connection with their client base or improve communication with employees in an affordable manner needs to take advantage of Voice over Internet Protocol (VoIP). Here are a few benefits that VoIP can provide businesses:

VoIP can increase productivity in your organisation:

With the use of VoIP, employees in your organisation can easily multi-task without constant interruptions. They’re even able to share data and attach documents through video conferences. All in all, there are various ways in which VoIP services increase a company’s overall productivity.

VoIP increases flexibility and mobility in your business:

Connecting with employees on the move is no more a complication. VoIP allows individuals to take their adapter anywhere and use their VoIP services at any venue with an internet connection. VoIP also enables businesses to integrate programs like email and video conferencing via their telephone. This allows users to speak over the phone while simultaneously letting them access other applications. ****

VoIP saves money for your company:

VoIP allows businesses to save on costs by keeping their voice traffic and data all in one network, which saves them from having to pay for separate voice lines and data. Furthermore, businesses save money on long distance calling and calls made on a WAN between intra-office employees in separate locations. Want your business to grow? Contact us today for more information about VoIP!


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