A Telecoms Company That Helps
You Navigate Cloud PBX &
Onsite PBX Solutions As A
Premium VoIP Service Provider.
Choose Your System
Three Ways to Keep Your Business Connected
No two businesses operate in the exact same way. Some need a simple cloud system for one office. Others need to connect multiple branches, while some prefer to keep the core communication infrastructure on-premises.
Tell us how your business works and we’ll help you choose the system that makes the most sense.
Small Office · 1–30 Extensions
Cloud PBX
A fully managed cloud communication system created for smaller businesses that want a professional setup without the cost and maintenance of a traditional PBX.
Go live quickly, add users as your business grows and stay on flexible month-to-month terms.
Best for: Single-site businesses replacing Telkom fixed lines, upgrading an ageing PBX or setting up a professional phone system for the first time.
Multi-Site · Scaling Businesses
Advanced Cloud PBX
Bring every branch onto one cloud-based phone system. Staff can communicate across locations while the business manages everything through one central setup.
Free inter-branch calling and a Dedicated Success Manager are included.
Best for: Businesses with two or more locations that want one provider, one system and a simpler way to manage communications across every branch.
Own Your Hardware
On-Premises PBX
A hardware-based PBX installed at your premises, giving you greater control over your phone system and less dependence on cloud infrastructure.
Choose to purchase the hardware outright or lease it.
Best for: Businesses that want to own their infrastructure, need greater local control or require a phone system built around resilience during connectivity disruptions.
Free scoping call – We’ll recommend a system that fits your business rather than pushing the most expensive option.
Business Phone Systems - SA-Wide
One Partner for Your Entire Business Phone System
Whether cloud, on-premises, or spread across multiple sites, TRUENAV designs, installs, and manages your business phone system from start to finish.
You get 24/7 Silver support, a dedicated account manager who understands your setup, and direct access to a team that can actually help when something goes wrong.
Free scoping call · No obligation
4.8★ on 114 Reviews
BBBEE Certified
TRUENAV also helps businesses with
Why TRUENAV
The Same Level of Service, Whatever You Choose
Cloud, on-premises or multi-site. The technology may change, but the level of service doesn’t.
Every TRUENAV phone system is backed by the same managed-service approach, from initial setup to ongoing support.
Fully Managed, End to End
We take care of the installation, configuration and ongoing management of your system.
If you prefer to manage certain parts of the system yourself, you can. If not, we take care of it for you.
Built With Continuity
You should know what your phone system is costing you and why.
Depending on the product you choose, TRUENAV offers either genuinely month-to-month pricing or fixed-term agreements with rates locked for the agreed period.
24/7 Silver Support
When there is a problem with your phones, you need someone who can actually help.
Our Silver support is available around the clock, giving you access to a real technical team rather than leaving you to work your way through an endless support queue.
Clear, Predictable Pricing
You should know what your phone system is costing you and why.
Depending on the product you choose, TRUENAV offers either genuinely month-to-month pricing or fixed-term agreements with rates locked for the agreed period.
One Named Account Manager
A phone system is only useful when it is available.
We can build redundancy and failover into your setup so that connectivity or power issues are less likely to bring your communications to a standstill.
Built by Telecoms and IT Professionals
TRUENAV was created by people who have a deep understanding of telecommunications and IT infrastructure, not by a team focused solely on selling contracts.
That technical background shapes how we design, install and support every system.
WHY TRUST US
Trusted by South African Businesses
TRUENAV has spent years helping South African businesses effectively manage their communications infrastructure.
We are 3CX Certified, BBBEE compliant and rated 4.8 stars on Google.
4.8
Google Reviews
114
Verified Reviews
20+
Yr Client Relationships
COMPLIANCE
BBEEE Certified
SUPPORT
24/7 Silver Support
TERMS
Month-to-Month
Brands That Trust TRUENAV's Tailored Solutions
Client Stories
Why Businesses Stay With TRUENAV
Our clients stay with us because we continue to support the system after it goes live. Some have worked with TRUENAV for more than 10 years, relying on the same team as their businesses, locations and telecommunications requirements have changed.
*Novelty Communications*
Their service delivery is efficient, reliable, and very professional.
Support has been responsive and helpful every step of the way.
Highly recommended!!
I have had the pleasure of working with Riaan at TrueNav for many years now, and I can’t recommend their services highly enough. TrueNav offers a comprehensive range of solutions and goes above and beyond to deliver exceptional service. If you’re looking for reliable, innovative, and efficient business solutions, TrueNav is the way to go!
COMMON QUESTIONS
Questions We Hear Before Every Sign-Up
Straight answers to some of the most common questions we hear from clients before choosing a system.
Which system is right for my business?
For a single-site business with between one and 30 users, Cloud PBX is often the simplest option. Businesses with several branches may be better suited to Advanced Cloud PBX, while companies that want to retain physical infrastructure or greater local control may prefer On-premises PBX. If you’re unsure, speak to us, and we’ll recommend the option that best suits your business structure.
Do all your systems work during load shedding?
The answer depends on the system and how your backup infrastructure has been configured. On-premises systems can continue handling local communications independently of an internet connection, provided the equipment itself has power. Cloud systems can be paired with LTE or 4G failover and suitable backup power to reduce the impact of connectivity and electricity outages. We’ll help you choose the right setup for your risk profile.
Is TRUENAV a reseller or do you actually manage the system?
We manage the system ourselves. TRUENAV handles the design, installation, configuration and ongoing support of the phone systems we provide. 24/7 Silver Remote Support is included, and you’ll have a dedicated account manager who understands your setup and serves as a consistent point of contact whenever you need any assistance.
Am I locked into a long contract?
Not necessarily, as it depends on the product; our Cloud PBX option is available on a genuine month-to-month basis. Advanced Cloud PBX and On-Premises PBX can be structured around term agreements with pricing fixed for the agreed period, while month-to-month options may also be available depending on the setup. We’ll explain the terms clearly before anything is signed.
Ready to Talk?
Let’s Find The Right Phone System for Your Business
Free scoping call. No obligation. No unnecessary sales pressure.
Free scoping call · No obligation