SMALL OFFICE CLOUD PBX - 1-30 EXTENSIONs

Fully Managed Cloud PBX

From R55 Per Extension

Still relying on old Telkom lines or an out-of-date PBX system? Replace them with a modern, fully managed cloud PBX system that includes 24/7 Silver support, an account manager, no lock-in contracts, month-to-month flexibility and after-hours cutover.

Reviews

4.8★ on 114 Reviews

Client Relationships

Average 20+ Years

    Request A Cloud PBX Quote

    R55 - Per Extension Monthly

    R30 - Optional Call Recording 500 minutes

    R50 - Single Number Porting

    R150 - Telkom Single Number Porting

    R1,000 - Managed Number Porting

    R336 - Uncapped Voice Package 4 incoming 2 outgoing

    R995 - Uncapped Voice Package 6 incoming 4 outgoing

    VoIP Trunk Included

    24/7 Silver Remote Support Included

    Installation Included

    Connectivity Options - Fibre, Microwave, Fixed Wireless, LTE

    Agreement Terms - Month to Month

    Why Choose TRUENAV?

    Get More Than Just a Phone System

    A lot of VoIP providers will simply hand you a SIM card and a setup manual. At TRUENAV, from the first migration to maintenance and support, we manage the entire system for you, so your team can focus on everyday business operations.

    Live in 48 Hours

    We handle migrations after hours so your team can arrive the next day with everything in working order. This means no missed calls, no confusion, and no downtime.

    Managed by Experienced IT and Telecom Professionals

    Our team brings decades of experience in telecommunications and IT. We monitor and manage your system behind the scenes to help prevent problems from affecting your business.

    Lower Monthly Costs

    With no hosting fees and free calls between branches, your business can keep telecom expenses low while pricing remains predictable at R55 per extension. 

    Real 24/7 Silver Support

    If there’s ever an issue, we guarantee that you won’t be stuck waiting for a response from a ticket queue. Our support team is available around the clock, including weekends and public holidays.

    Easy to Scale as You Grow

    New extensions can be added easily and quickly with no complicated installation, expensive callouts or Telkom lead times.

    A Dedicated Account Manager

    From the beginning, you’ll have a dedicated account manager and point of contact (who you will know by name) who understands your business and setup.

    No obligation. Customised pricing for your office size.

    WHY TRUST US

    Trusted By South Africa’s Leading Businesses

    BBBEE compliant. Rated 4.8 stars on Google.

    4.8

    Google Reviews

    114

    Verified Reviews

    20+

    Yr Client Relationships
    COMPLIANCE

    BBEEE Certified

    SUPPORT

    24/7 Silver Support

    TERMS

    Month-to-Month

    Brands That Trust TRUENAV's Tailored Solutions

    Client Stories

    What Our Clients Say After Years of Partnership

    At TRUENAV, we do more than just install a phone system; we serve as your partners in telecoms and IT. Our clients stay with us for 20+ years. Here’s why:

    TRUENAV (Pty) Ltd place picture
    4.8
    Based on 114 reviews
    Richard Mere profile picture
    Richard Mere
    1 year ago
    Marinda Smit profile picture
    Marinda Smit
    1 year ago
    We are a GP Practice in Goodwood and our telephone system is extremely important in our line of business. Darren and his team has suppied and supported our system since 2020 and because of their efficient and reliable business conduct, we had no 2nd thoughts that they were also the right company to use to upgrade our printers recently. We can highly recommend their services. Thank you Darren for your professionalism and dedication to support our business needs.
    Response from the owner
    1 year ago
    Thank-you Marinda
    Dashen Pillay profile picture
    Dashen Pillay
    1 year ago
    The guys at TrueNav , Craig and Terence really helped me out when I was in a bind. Even with not being a client of Truenav, they did not hesitate to help me out and trouble shoot my phone system. Thank you!
    Response from the owner
    1 year ago
    Thank you so much for sharing your experience! We’re pleased to hear that Craig and Terence were able to assist you. It’s always our goal to go the extra mile and support anyone who reaches out to us. We truly appreciate your kind words and look forward to the opportunity to serve you in the future.
    Stan Mkanya profile picture
    Stan Mkanya
    1 year ago
    Since 2019, Truenav—led by Darren and his exceptional team—has been an outstanding partner, delivering efficient, reliable, and customer-centric solutions. Their proactive approach, quick problem-solving, and commitment to excellence have been invaluable to our success as a Namibian-based company. We highly recommend Darren and the Truenav team for their professionalism and dedication. *Novelty Communications*
    Response from the owner
    1 year ago
    Thank you so much for your kind words and continued trust in TrueNav! It has been a privilege to work alongside your team since 2019. Darren and the entire TrueNav family deeply appreciate your recognition of our commitment to efficiency, reliability, and customer-centric service. We’re proud to support your success in Namibia and look forward to many more years of collaboration and shared achievements. Thank you for the strong recommendation! Warm regards, The TRUENAV Team
    Shern Allely profile picture
    Shern Allely
    1 year ago
    The prompt service and follow was great , my appreciation to the team
    Response from the owner
    1 year ago
    Hi Shern, Thank you for your kind words! We’re thrilled to hear that you were happy with our prompt service and follow-up. Our team always strives to deliver exceptional service, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to assisting you again in the future!
    Jaco Smit profile picture
    Jaco Smit
    1 year ago
    We have had a great experience with Darren and the team at TRUENAV! Their service delivery is efficient, reliable, and very professional. Support has been responsive and helpful every step of the way. Highly recommended!!
    Response from the owner
    1 year ago
    Hi Jaco, Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a great experience with Darren and the team at TRUENAV. Providing efficient, reliable, and professional service is what we strive for, and it’s incredibly rewarding to know we delivered that for you. We appreciate your recommendation and look forward to continuing to support you with the same level of dedication.
    An-Mari van Wyk profile picture
    An-Mari van Wyk
    2 years ago
    Fantastic, professional, effective and efficient service and support throughout our experience - recommend with pleasure!
    Response from the owner
    2 years ago
    Thank you for your fantastic feedback! We’re thrilled you had a great experience with our service and support. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.
    Michael Sadie profile picture
    Michael Sadie
    2 years ago
    Response from the owner
    2 years ago
    Thank you for rating us! Your support is appreciated.
    Mark Boggon profile picture
    Mark Boggon
    2 years ago
    Great service, great quality. 5 stars from me.
    Response from the owner
    2 years ago
    Thank you, Mark! We’re thrilled to receive your 5-star feedback and glad you enjoyed our service and quality. Your support is much appreciated!
    Mark Courtney profile picture
    Mark Courtney
    2 years ago
    Response from the owner
    2 years ago
    Thank you for the rating! We’re glad you chose us.
    melissa jacobs profile picture
    melissa jacobs
    2 years ago
    Justin Els profile picture
    Justin Els
    2 years ago
    We have been with Truenav for more than 10 years now. I highly recommend their services. Very helpfull, responsive and professional.
    Mitch profile picture
    Mitch
    2 years ago
    Awesome!!!!!! A pleasure to deal with Darren and his team. Great 1st class, top Draw sevice.
    Gareth Robertson profile picture
    Gareth Robertson
    2 years ago
    Exceptional Service and Solutions from TrueNav I have had the pleasure of working with Riaan at TrueNav for many years now, and I can’t recommend their services highly enough. TrueNav offers a comprehensive range of solutions and goes above and beyond to deliver exceptional service. If you’re looking for reliable, innovative, and efficient business solutions, TrueNav is the way to go!
    Excellent customer service from the team. I felt like I could trust them every step of the way. Thank you!

    Join 114+ businesses on TRUENAV — month-to-month, no risk.

    COMMON QUESTIONS

    Questions We Hear Before Every Sign Up

    None of the sales fluff, just straight answers.

    How much will I actually save compared to Telkom fixed lines?

    This will depend on your setup, but typically, clients replacing 5-10 Telkom POTS lines save between R1,500 and R4,000 per month. At R55 per extension, you only have to pay for what you use. There are also no monthly PBX hosting fees, and we charge nothing for internal branch-to-branch calls. We are happy to give you a side-by-side comparison in your quote.

    What happens to our phone if the internet goes down?

    Every setup is designed with connectivity redundancy in mind. If your main fibre line fails, we are able to route calls via a backup LTE/4G connection automatically. Additionally, we offer fixed wireless and microwave connectivity options. A dedicated account manager will help you decide on the right failover system for your risk profile.

    How long does migration take — and will my business be disrupted?

    You can typically expect migrations to be completed in 48 hours. We do all cutover work after hours, generally starting from 18:00. Your team can then arrive the next morning to a fully functional cloud PBX. As industry experts, we’ve done this hundreds of times, and zero lost business days is our standard. 

    Is "month-to-month" really month-to-month? What are the hidden fees?

    Yes, it is really month-to-month. There are no 12 or 24-month contracts. Your quote shows exactly what you will pay per extension, per month, as well as what’s included (VoIP trunk, 24/7 Silver support, installation, and a dedicated account manager). Optional add-ons include call recording for R30 per month and porting fees if you would like to keep your existing numbers.

    What exactly does 24/7 Silver support include?

    24/7 Silver is remote support available at all hours of the day. We can diagnose and resolve most issues without the need for a site visit. If there are hardware or connectivity issues that need on-site attendance, we’ll escalate to our field team. Your dedicated account manager is your first point of contact, and you won’t have to deal with a call centre ticketing system.

    We only have 5 employees — are we too small for Cloud PBX?

    No, not at all. Our Basic Business Cloud PBX is designed for 1-30 extensions, meaning small offices can actually benefit the most. You will have enterprise-grade telephony at a fraction of the legacy cost, without the need for an in-house IT team to manage it. Many of our happiest clients are 3-5 person professional practices.

    Try Before You Buy

    Get the full experience of having signed up for our service with no risk.
    7-Day obligation free trial delivered remotely for you to test our system.

    No obligation. Customised pricing for your office size.

    Ready to Switch?

    Everything Your Business Needs in One Managed System

    No long-term contracts. No hosting fees. Just a reliable support team that picks up the phone.

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    Cloud PBX solutions from R55 per extension, all-inclusive pricing

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    VoIP trunk and installation included, no hidden costs

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    24/7 Silver remote support, no ticket system

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    A dedicated account manager from the beginning

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    After-hours migration and cutover to avoid business disruption

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    A 30-day satisfaction guarantee

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    Month-to-month terms, no lock-in contracts

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    Try before you buy - no obligation 7-day free trial

      Request A Cloud PBX Quote

      Prefer speaking to someone directly?

      Call: (021) 597 2660  ·  Email [email protected]