CLOUD PBX · MULTI-SITE · FULLY MANAGED

One Fully Managed Cloud PBX System For Every Branch

TRUENAV will deploy and manage your entire telecoms system across every one of your branches. From just R65 per extension per month, your rate is locked in for the full term.

· Tier 1 Datacentre  

· Dedicated Success Manager from day one  

· Rapid deployment with zero downtime

No obligation  ·  Try Before You Buy  ·  Free 30-minute scoping call

Reviews

4.8★ on 114 Reviews

Client Relationships

Average 20+ Years

Perfect for SME call centres from just R65 per extension monthly

    Request A Managed Cloud PBX Quote

    R65 - Per Extension Monthly

    R30 - Optional Call Recording 500 minutes

    R50 - Single Number Porting

    R150 - Telkom Single Number Porting

    R1,000 - Managed Number Porting

    R336 - Uncapped Voice Package 4 incoming 2 outgoing

    R995 - Uncapped Voice Package 6 incoming 4 outgoing

    VoIP Trunk Included

    24/7 Silver Remote Support Included

    Installation Included

    Connectivity Options - Fibre, Microwave, Fixed Wireless, LTE

    Agreement Terms - 1 Year (month to month options available)

    WHY TRUENAV

    What Changes With TRUEPBX

    You have one centralised managed system instead of fragmented per-branch hardware, several vendor contracts, and the need to do manual comms.

    All Branches On One System

    Never pay for per-branch hardware again. From just R65 per extension per month, all of your branches’ comms run on a single cloud system. This means no capital spend, no per-site hosting fees and no fragmented billing across vendors.

    Scale With Ease

    Easily add new branches without the need for hardware procurement. You can scale from 5 to 1000 extensions overnight. Your telecoms system grows alongside your business. There is no need for redeployment or new contracts.

    We Manage Your Phone System

    TRUENAV will take care of installation, configuration and ongoing maintenance and management. You will also have access to 24/7 Silver Remote support. You won’t have to touch the system at all unless you want to.

    A Dedicated Success Manager

    A named person, not a chatbot, will serve as your Dedicated Success Manager. This person knows your setup and handles your account, from scoping through installation to serving as your first point of contact. You deal with the same person every time instead of a call centre.

    Free Interbranch Calls

    You get free calls between every branch, everywhere. This means internal calls across all of your branches cost nothing. From Cape Town to Gauteng and back, there are no per-call charges and no trunk limitations between branches.

    All-Inclusive Package With 11+ Enterprise Features

    Get 11+ enterprise features at no extra charge, including WhatsApp integration, MS Teams, call centre reporting, wallboards, mobile apps, softphones, and multiple devices per extension.

    See your multi-site quote in 48 hours

    WHY TRUST US

    TRUENAV was founded and is led by IT professionals with the aim of fixing what traditional telecoms companies got wrong – overselling, underdelivering and no technical expertise.

    COMPLIANCE

    BBEEE Certified

    Reviews

    4.8★ on 114 Reviews

    DATACENTRE

    Tier 1 Datacentre

    Etienne Tredoux

    CEO — IT & Telecoms

    Riaan Venter

    Co-founder — Telecoms & IT

    Trusted by SA’s Top Brands

    Join 114 businesses who rate us 4.8 stars

    Client Stories

    What Our Partners Say

    We don’t just install a phone system. Our clients stay with us — some for more than 20 years. Here’s why.

    4.8

    Google Reviews

    114

    Verified Reviews

    20+

    Yr Client Relationships
    TRUENAV (Pty) Ltd place picture
    4.8
    Based on 114 reviews
    Richard Mere profile picture
    Richard Mere
    1 year ago
    Marinda Smit profile picture
    Marinda Smit
    1 year ago
    We are a GP Practice in Goodwood and our telephone system is extremely important in our line of business. Darren and his team has suppied and supported our system since 2020 and because of their efficient and reliable business conduct, we had no 2nd thoughts that they were also the right company to use to upgrade our printers recently. We can highly recommend their services. Thank you Darren for your professionalism and dedication to support our business needs.
    Response from the owner
    1 year ago
    Thank-you Marinda
    Dashen Pillay profile picture
    Dashen Pillay
    1 year ago
    The guys at TrueNav , Craig and Terence really helped me out when I was in a bind. Even with not being a client of Truenav, they did not hesitate to help me out and trouble shoot my phone system. Thank you!
    Response from the owner
    1 year ago
    Thank you so much for sharing your experience! We’re pleased to hear that Craig and Terence were able to assist you. It’s always our goal to go the extra mile and support anyone who reaches out to us. We truly appreciate your kind words and look forward to the opportunity to serve you in the future.
    Stan Mkanya profile picture
    Stan Mkanya
    1 year ago
    Since 2019, Truenav—led by Darren and his exceptional team—has been an outstanding partner, delivering efficient, reliable, and customer-centric solutions. Their proactive approach, quick problem-solving, and commitment to excellence have been invaluable to our success as a Namibian-based company. We highly recommend Darren and the Truenav team for their professionalism and dedication. *Novelty Communications*
    Response from the owner
    1 year ago
    Thank you so much for your kind words and continued trust in TrueNav! It has been a privilege to work alongside your team since 2019. Darren and the entire TrueNav family deeply appreciate your recognition of our commitment to efficiency, reliability, and customer-centric service. We’re proud to support your success in Namibia and look forward to many more years of collaboration and shared achievements. Thank you for the strong recommendation! Warm regards, The TRUENAV Team
    Shern Allely profile picture
    Shern Allely
    1 year ago
    The prompt service and follow was great , my appreciation to the team
    Response from the owner
    1 year ago
    Hi Shern, Thank you for your kind words! We’re thrilled to hear that you were happy with our prompt service and follow-up. Our team always strives to deliver exceptional service, and it’s wonderful to know we met your expectations. We appreciate your support and look forward to assisting you again in the future!
    Jaco Smit profile picture
    Jaco Smit
    1 year ago
    We have had a great experience with Darren and the team at TRUENAV! Their service delivery is efficient, reliable, and very professional. Support has been responsive and helpful every step of the way. Highly recommended!!
    Response from the owner
    1 year ago
    Hi Jaco, Thank you so much for your fantastic feedback! We’re thrilled to hear that you had a great experience with Darren and the team at TRUENAV. Providing efficient, reliable, and professional service is what we strive for, and it’s incredibly rewarding to know we delivered that for you. We appreciate your recommendation and look forward to continuing to support you with the same level of dedication.
    An-Mari van Wyk profile picture
    An-Mari van Wyk
    2 years ago
    Fantastic, professional, effective and efficient service and support throughout our experience - recommend with pleasure!
    Response from the owner
    2 years ago
    Thank you for your fantastic feedback! We’re thrilled you had a great experience with our service and support. Your recommendation means a lot to us, and we’re always here to help if you need anything in the future.
    Michael Sadie profile picture
    Michael Sadie
    2 years ago
    Response from the owner
    2 years ago
    Thank you for rating us! Your support is appreciated.
    Mark Boggon profile picture
    Mark Boggon
    2 years ago
    Great service, great quality. 5 stars from me.
    Response from the owner
    2 years ago
    Thank you, Mark! We’re thrilled to receive your 5-star feedback and glad you enjoyed our service and quality. Your support is much appreciated!
    Mark Courtney profile picture
    Mark Courtney
    2 years ago
    Response from the owner
    2 years ago
    Thank you for the rating! We’re glad you chose us.
    melissa jacobs profile picture
    melissa jacobs
    2 years ago
    Justin Els profile picture
    Justin Els
    2 years ago
    We have been with Truenav for more than 10 years now. I highly recommend their services. Very helpfull, responsive and professional.
    Mitch profile picture
    Mitch
    2 years ago
    Awesome!!!!!! A pleasure to deal with Darren and his team. Great 1st class, top Draw sevice.
    Gareth Robertson profile picture
    Gareth Robertson
    2 years ago
    Exceptional Service and Solutions from TrueNav I have had the pleasure of working with Riaan at TrueNav for many years now, and I can’t recommend their services highly enough. TrueNav offers a comprehensive range of solutions and goes above and beyond to deliver exceptional service. If you’re looking for reliable, innovative, and efficient business solutions, TrueNav is the way to go!
    Excellent customer service from the team. I felt like I could trust them every step of the way. Thank you!

    Join 114 businesses who rate us 4.8 stars

    COMMON QUESTIONS

    Your Questions Answered Honestly

    We’re IT professionals first. This means you can trust us to answer honestly with no telecoms spin.

    How long does migration take? Will we have downtime?

    Most multi-site migrations are completed in 2 weeks with no downtime. By running old and new systems in parallel during changeover, your team can keep working on existing numbers throughout the migration. Your assigned Dedicated Success Manager will manage the full process from the first call to live deployment.

    What does “fully managed” actually mean?

    “Fully managed” means TRUENAV takes care of everything. We manage scoping, hardware procurement, installation, training and ongoing support. Unless you want to, you won’t have to touch the system yourself. You also get 24/7 Silver Remote Support included from day one at no extra charge.

    Is R65/extension/month the full cost? What’s not included?

    At just R65 per extension per month, you get: VoIP trunk, cloud hosting, full management, 24/7 Silver Remote Support, TMS (Telephony Management System), and a Dedicated Success Manager. If you need physical headsets, these are quoted separately. Every other aspect is bundled into the monthly rate.

    What if we want to leave?

    We offer month-to-month contract options if you’re uncertain about locking in for a full term. Standard term contracts include a full rate lock, meaning your price never increases for the duration of the contract. If you’re on a term and want to leave, we can have an honest conversation about your options with no small print traps.

    Will it work across all our sites — different cities, different setups?

    Yes. TRUENAV specialises in multi-site deployments across South Africa. As the system is cloud-hosted on a Tier 1 data centre, you aren’t limited by geography. As industry experts, we’ve deployed for businesses with just two sites and businesses with 20+ sites across Cape Town, Gauteng and beyond.

    We’ve had bad experiences with telecoms companies before. Why is TRUENAV different?

    TRUENAV was formed because our founders were tired of watching businesses get oversold by telecoms vendors who had no real understanding of technology. As IT professionals, we know what you actually need, and we won’t just recommend the most expensive option. We serve as your partners, offering support whenever you need it from real people, not a call centre.

    Try Before You Buy

    Get the full experience of having signed up for our service with no risk. 
    7-Day obligation free trial delivered remotely for you to test our system.

    No obligation. Customised pricing for your office size.

    Ready to Switch?

    One System For All Of Your Business Phones

    No longer manage separate systems, contracts, and support queues across your branches.

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    One cloud PBX across every branch from just R65 per extension per month

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    Your rate is locked in for the full duration of the term, no annual increases

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    A Dedicated Success Manager from day one, no call centre queues

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    11+ features included: WhatsApp, MS Teams, call reporting, wallboards, mobile apps

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    Month-to-month options available, start without the need to commit

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    Try before you buy - no obligation 7-day free trial

      Request A Managed Cloud PBX Quote