SCOPTEL Onsite PBX

The ScopTel IP PBX solution is a distributed software application that can be installed on both virtual and physical servers

Thus offering a multitude of architectural designs from premise-based servers to a centralized data center (DC) hosted WAN environment.

SCOPTEL

Smart Routing for Superior Service:

Whatever your business needs, ScopTel provides the best solution available. Managing communications systems and increasing productivity in a business is far from easy; high support costs, complex system integrations, expensive and locked-in basic service contracts as well as a sustained dependence on telephone companies and other industry giants. Plus, it can only be possible to keep the technology current with forklifting your entire investment. ScopTel, was created the expert Unified Communication Business platform. Included in this extremely feature rich collaboration environment, you will find an awesome Professional Contact Center with state-of-the-art Cradle to Grave Reporting and Recording solutions, ACD Wallboards, IVR, Unified Messaging, VoIP Gateway, Fax Server, Traffic Monitoring, Media Transcoding, Back up and VPN Services and so much more.

Top Benefits

  • Scalability

  • Productivity

  • Communication Flow

  • Easy to deploy

  • Easy to use

  • Performance Management

  • Call Centre

    Top Features

    • Call waiting, Forwarding,  Transfer

    • Evolved IMAP E-Voicemail

    • Fax to mail/Mail to fax

    • Billing tools

    • Virtual conference room

    • Call recording

    • Click to call

    • Integration

    • Vidéo call support

    • Follow me management

    • IVR

    • Complete ACD functionalities – Queue management with intelligent call routing

    • Virtual office functionalities (HotDesk)

    • Customisable music on hold

    • Call by name

    • Visual and audio message waiting indication

    • Supervision (provides knowledge of who is online, who is available and call interception )

    • Automated and intelligent distribution of calls (ACD) with reports

    Thought Leadership

    HOW CAN WE HELP YOU?

    We understand the complexities of the telecommunication space. If you are looking to get a true perspective on your situation and what you can do to start or improve. Fill in your information below and tell us what you’re looking for so we can make sure the right person speaks to your about your business needs.