Although there is a growing demand for email and other forms of online communication, an efficient telephonic system is indispensable to any business. However, with VoIP, you can have the best of both worlds. Keep reading for all the benefits of moving to a VoIP telephony solution.
What is VoIP
Voice over Internet Protocol or VoIP is a system that allows users to take analogue audio signals and transfer them into digital signals that can be sent over the internet. Hence, VoIP allows users to make phone calls over the internet rather than using traditional telephone lines. VoIP is much more efficient than the traditional phone system as it keeps a continuous connection going
1. VoIP is Affordable
Because VoIP runs through the internet, it is charged at a much lower rate per call. By keeping your voice traffic and data all under one network, your business is able to save money on expensive telephone plans and contracts.
What’s more, your business saves money on long distance calling and calls made on a WAN between intra-office employees in separate locations.
2. Flexibility
Your business will no longer suffer with heavier lockdown restrictions as VoIP allows telephonic communication from anywhere in the world. VoIP eliminates restriction of a physical, internal line based within an office and encourages mobility.
In fact, with VoIP, you won’t even have to worry about loadshedding slowing your business down. Because this telephonic solution is compatible with most devices, your employees will be able to answer calls via laptops and other wireless devices. Additionally, your VoIP number (also referred to as a ‘virtual number’) is completely portable. Hence, you’ll be able to use the same number on any device, anywhere you go.
3. Quick & Easy Set-Up
At TRUENAV, we know that time is money. That’s why we ensure that the set-up is quick, smooth and efficient. You won’t have to worry about long waiting times to get a telephone line up and running or have physical phone systems fitted within your business premises.
Additionally, VoIP services are easy to use and maintain, so no complicated service plans or worries about placing or receiving necessary calls
4. VoIP Encourages Productivity
With the use of VoIP, employees in your organisation can easily multi-task without constant interruptions because they’re able to share data and attach documents through video conferences with ease. Hence, allowing your employees to boost productivity.
5. Enhanced Conference Calling
Because of the COVID-19 pandemic, more companies are opting for conference calls rather than face-to-face meetings. VoIP uses a converged data network for calling rather than dedicated phone lines. This allows for any employee, partner or client to comfortably participate in meetings regardless of where they are.
6. Call Directing
Voicemail has become tiring and outdated. However, this does not mean that your clients should be kept waiting. With VoIP, you can select where each call should go. Hence, if your employee is off or sick, you could then forward the call to an available employee’s office or mobile at the click of a button.
Where to Get VoIP in South Africa
Still not sure if VoIP is the right telecommunications solution for your business? Contact TRUENAV today for free advice!