What is Voice as a Service? Looking into VaaS and its Benefits

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We understand that managing a business is a difficult and extremely busy job. With so many factors constantly requiring your attention, phone systems generally tend to become an afterthought – though they definitely shouldn’t be. Crisp and clear telephonic conversations are vital to any business – otherwise, you’re at risk of busy signals, downtime and dropped all calls. That is where Voice as a Service (VaaS) comes in. VaaS is a business model for customers who require an outsourced telecom model for their business’ telecoms environment. VaaS combines hardware, hosted PBX, and your internet connection, all set-up and managed by a service provider (TRUENAV) who does all the work so you don’t have to. They will monitor and manage every aspect of your phones to ensure optimum services at all times.

Benefits of VaaS

1. Cut Company Costs

A cloud-hosted PBX allows you to take the hardware off your premises and move data onto the cloud. This removes the CapEx expenditures of a traditional on-premise PBX and costs of upgrading outdated equipment.

2. High Quality of Service

Since your outsourced company manages every aspect of your phones, they are able to control any potential failure points. This means that you’ll never experience any downtime. At TRUENAV we offer emergency recovery, ensuring your lines stay up with call routing and off-site hosting.

3. Free Up IT Staff

Passing on the responsibility of your phone system to a service provider means that you can rest assures that your phones are monitored on a 24/7 basis. This frees up your IT staff to focus on more complex initiatives within your organisation.

4. Convenient Scalability

VaaS works off a hosted PBX. Because there is no physical hardware, additional lines and feature upgrades – software updates can be made instantaneously with a click of a button. In Conclusion At TRUENAV, our VaaS model is customised to suit the type of business services you offer. All you need to do is sit back and talk seamlessly without having to worry about the monitoring and maintenance of a physical phone system

HOW CAN WE HELP YOU?

We understand the complexities of the telecommunication space. If you are looking to get a true perspective on your situation and what you can do to start or improve. Fill in your information below and tell us what you’re looking for so we can make sure the right person speaks to your about your business needs.