by TRUENAV | Sep 11, 2024 | Blog
What is a Multimedia Contact Centre? The evolution of call centres into contact centres is all about responding to customers in whatever form of communication they prefer, whether it is through email, web chats, web call-backs, Voice over Net, fax, voice mail, or...
by TRUENAV | Sep 11, 2024 | Blog, Xcally
Using a single channel to reach out or interact with customers and clients is an insufficient strategy. Years of research show that it is impractical and no longer enough. Stats currently show that 50 BILLION devices will be Internet-connected by the year 2020. That’s...
by TRUENAV | Sep 11, 2024 | Blog
TRUENAV provides exceptional cloud-based computing technology. Cloud technology enables the delivery of servers, databases, networks, storage and much more through the internet. Therefore, it does not require the business to own extra hardware and is thus extremely...
by TRUENAV | Sep 11, 2024 | Blog
It is important to have a secure network as the repercussions to an open network include vulnerability to toll fraud. In turn, this could cost users a lot of money. At TRUENAV, we ensure that your network is thoroughly protected so that you don’t have to worry....
by TRUENAV | Sep 11, 2024 | Blog
The Desmond Tutu HIV Foundation is a registered non-profit organisation that relies solely on grants and donations for its daily functioning. The foundation formerly depended on outdated, traditional telco lines that became quite costly for the NPO. Therefore, TRUENAV...
